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Inclusive Leadership: Leveraging Diversity for Stronger Teams and Organizations

Inclusive Leadership: Leveraging Diversity for Stronger Teams and Organizations

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NYU Stern School of Business
44 West 4th Street
New York, NY 10012

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Inclusive Leadership: Leveraging Diversity for Stronger Teams and Organizations


In today’s rapidly changing global economy, companies with the best talent are at a competitive advantage -- and that talent is increasingly diverse in many dimensions. According to a 2019 McKinsey report, women and people of color hold 65% of entry level positions, but their numbers decrease at every successive level across sectors. For example, in financial services, only 2.4% of executive committee members, 1.4% of managing directors, and 1.4% of senior portfolio managers are black. Women, who have been over half of college graduates in the U.S. for over 30 years, are still only 21% of C-suite executives. Lack of diversity above the entry level creates an expensive revolving door and limits the firm’s capacity for innovation and creativity. Research shows that, in order to maintain a diverse leadership pipeline and inclusive work culture, frontline managers are key. Yet most companies do not help managers develop the skills they need to lead a diverse team in an inclusive way.

This course is designed to address this gap and help develop the skills needed to become a more impactful frontline manager and leader. Participants will develop an inclusive leadership mindset, with a focus on working with others across differences of multiple types, including gender, race, ethnicity, sexual orientation, disability and age. The course examines how to surmount the negative impact that implicit bias can have on performance, team dynamics and efforts to create inclusive environments. Through self-reflective exercises, interactive sessions and group work, the course will move from building awareness of practices that foster diversity and inclusion, to helping participants create an inclusive leadership plan that results in stronger teams and organizations.

Certificates and Credits

Upon completion of this course, participants will receive a Certificate of Achievement.

Program Takeaways

  • Understand Difference

    Become aware of the implicit assumptions you are making about individuals – their identity, their aspirations, their potential – and how to move past assumptions to understand difference.
  • Business Case for Diversity & Inclusion

    Understand how diversity and inclusion will improve your team’s performance and give your company a competitive advantage.
  • Your Inclusive Leadership Plan

    Develop your own 6-month inclusive leadership action plan, which will begin on your first day back in the office and will serve as a roadmap for creating diverse, inclusive and effective teams within your organization.

Who Should Attend

Although there are no formal education or background requirements, this course is designed for executives who meet the criteria below. While we strongly encourage global participation, please note that all courses are taught in English. Proficiency in written and spoken English is required.

  • Years of Experience

    This course is designed for professionals with 5+ years of work experience.
  • Job Functions

    Ideal for frontline managers or team leaders at all levels who make decisions around hiring, roles and assignments, and performance evaluation.
  • Prerequisites

    Intended for all professionals who want to improve their ability to recruit, retain and develop a diverse workforce.


The following agenda is a sample and subject to change.

8:30 am - 9:00 am: Breakfast

Session 1: Understanding Difference

  • Making the invisible visible: understanding your implicit associations and biases
  • Social identity and in-group preference
  • Covering: underplaying aspects of your identity for fear of stigma

Session 2: The Impact of Difference on Talent Decisions

  • Impact on hiring
  • Impact on career development
  • Impact on promotion and assessment of potential

    12:15 pm - 1:15 pm: Lunch

    Session 3: The Business Case for Diversity

    • The link between diversity and innovation
    • The link between diversity and reputation
    • Winning the war for talent

    Session 4: The Business Case for Inclusion

    • The link between inclusion and employee engagement
    • Mitigating the risks and costs of exclusion
    • Reaching new markets

      4:30 pm - 5:00 pm: Day 1 Conclusion and Evaluations

      8:30 am - 9:00 am: Breakfast

      Session 5: Identifying & Embodying Inclusive Leadership

      • The traits of inclusive leadership
      • Inclusive leadership scenario and discussion
      • Your experience with inclusive leadership

      Session 6: Understanding Your Context

      • Where is the support for inclusion in your organization?
      • What are limiting assumptions?
      • Who are your role models for inclusion and why?
      • What is your inclusive leadership challenge?

        12:15 pm - 1:15 pm: Lunch

        Session 7: Asserting Your Leadership: Creating Your Inclusive Leadership Plan

        • Defining and sharing your vision
        • Building trust, fostering collaboration
        • Encouraging honest feedback, enabling your team
        • Building and connecting to allies
        • Making decisions differently, holding yourself accountable

        Session 8: Sharing and Refining Your Inclusive Leadership Plan

        • Identify how you will measure progress
        • Get feedback from others in the course
        • Refine and finalize your plan

          4:30 pm - 5:00 pm: Program Conclusion and Evaluations