Home / Collections / Short Courses for Executives: Course Catalog / Negotiation Strategies: Optimizing Outcomes through Collaboration and Conflict Resolution

Negotiation Strategies: Optimizing Outcomes through Collaboration and Conflict Resolution

Negotiation Strategies: Optimizing Outcomes through Collaboration and Conflict Resolution

Map - NYU Stern School of Business


NYU Stern School of Business
44 West 4th Street
New York, NY 10012

View Map

Negotiation Strategies: Optimizing Outcomes through Collaboration and Conflict Resolution


has been successfully added to your cart . Feel free to continue shopping or check out .


Negotiation is an inherent reality of any workplace. We constantly negotiate with employees, bosses, coworkers, vendors, clients and nearly everyone else that we encounter. These negotiations are critical to our success, yet often result in outcomes that fall short of what they could have been. In the worst situations, they even lead to costly and unnecessary conflicts.

This course will develop your skills as a negotiator, empowering you to optimize the outcomes of your negotiations and to enhance the resolutions of your complex disputes. You will learn how to pursue ideal settlements, achieve buy-in from conflicting parties and successfully implement solutions to the benefit of your organization. To hone these essential skills, this program utilizes an experiential approach in which participants actively engage in a variety of simulated negotiations. Through extensive discussion and analysis of these simulations, you will enhance your ability to effectively negotiate agreements and resolve disputes.

Bundle and Save

Organizational Politics and Power Dynamics: Competitive Strategies for Growing Your Career builds upon the concepts and skills taught in this course. Save 15% by taking both courses in our Leading Through Influence bundle.

Certificates and Credits

Upon completion of this course, participants will receive a Certificate of Achievement. This program is also eligible for Continuing Professional Education (CPE) credits through NASBA.

Program Takeaways

During this course, participants will:

  • Tactics

    Learn how to implement optimal tactics and strategies in a wide variety of negotiations
  • Collaboration

    Pursue individual goals by creating opportunities for “win-win” solutions through collaborative negotiation
  • Optimization

    Capitalize on the strengths of their individual negotiation styles and avoid many of the costly pitfalls that negotiators often make

Who Should Attend

Although there are no formal education or background requirements, this course is designed for executives who meet the criteria below. While we strongly encourage global participation, please note that all courses are taught in English. Proficiency in written and spoken English is required.

  • Years of Experience

    Designed for professionals with 5+ years of work experience
  • Job Functions

    Ideal for professionals responsible for negotiating arrangements with clients, vendors, employees and other organizational stakeholders
  • Prerequisites

    Intended for professionals with existing negotiation skills and experience


The following agenda is a sample and subject to change.

8:30 am - 9:00 am: Breakfast
Session 1: Claiming Value: How to Achieve Better Outcomes through Competition
  • Introduction: The key obstacles to effective negotiation
  • Tactics for optimizing your outcomes in any negotiation
  • Strategies to enhance your success before you even show up
12:15 pm - 1:15 pm: Lunch
Session 2: Creating Value, Part 1: How to Achieve Better Outcomes through Collaboration
  • Fundamental principles of collaborative negotiation
  • Overcoming barriers and resistance to collaboration—from yourself and others
  • Knowing if, when and how to pursue value creation

8:30 am - 9:00 am: Breakfast
Session 3: Creating Value, Part 2: Advanced Tactics for Optimizing Value Creation
  • Advanced principles of collaborative negotiation
  • Complex strategies and tools for value creation
  • Avoiding the risks of exploitation
12:15 pm - 1:15 pm: Lunch
Session 4: Negotiation Styles and Signals
  • Recognizing and leveraging your personal negotiation style
  • Understanding the broader impact of your actions and approach during negotiations

8:30 am - 9:00 am: Breakfast
Session 5: Resolving Conflict through Negotiations
  • Key approaches and tools for resolving conflict through negotiations
  • Identifying and managing unproductive emotions that arise during conflict
  • Reorienting conflict toward collaboration
12:15 pm - 1:15 pm: Lunch
Session 6: Negotiating through Agents
  • Avoiding common pitfalls and leveraging agents to your advantage
  • Negotiating as part of a team
  • Telling the truth: Ethical and strategic considerations
4:30 pm - 5:00 pm: Program Conclusion and Evaluations